New Directions is recruiting for a Community Resource Worker within its Supported Cluster Housing program. This is a casual opportunity offering $17.11 per hour. Perfect for candidates eager to make a meaningful impact, this position provides valuable experience within disability services and offers training in first aid, CPR, and non-violent crisis intervention.

You’ll be part of a supportive team, helping adults and individuals with intellectual disabilities or mental health barriers maintain independent living. Flexibility is a key benefit, making this role suitable for those seeking work-life balance and exposure to rewarding community-based work environments.

What You’ll Do Daily

Your responsibilities include monitoring housing for safety, supporting residents in crisis, and facilitating problem-solving throughout shifts. Communication and independent work skills are essential, as are excellent report-writing and crisis-response capabilities. You’ll serve as a steady presence, encouraging residents to thrive in a cluster housing environment.

Tasks also involve crisis intervention, documentation, and ensuring property safety. You may occasionally need to contact emergency services. Your support helps participants maintain independence and security, guided by a clinical team and program best practices.

Main Pros of This Role

This job provides hands-on experience while making a positive difference in people’s lives. You’ll gain insight into community supports, mental health, and disability services, supported by a team that values diversity, inclusion, and continued learning. Training opportunities and flexible scheduling are excellent benefits.

Potential Cons to Consider

The casual nature means hours may not be guaranteed each week. The work can be challenging, as crises and complex situations are part of the daily landscape. Adaptability and emotional resilience are useful traits for long-term success and job satisfaction in this role.

Final Verdict

For empathetic, patient, and flexible applicants, this Community Resource Worker role is a great entry point or career step in community support—a chance to help others grow while developing your own skills. With strong teamwork and ongoing training, it’s recommended for those ready to assist people facing barriers to independent living.