The Casual Billing Clerk (PWU) position offers a competitive hourly wage from $30.41 up to $44.52 with a flexible casual contract. This opportunity provides a hybrid work schedule while supporting career development in a respected utility organization.

Employees enjoy a workweek of 35 hours, access to defined-benefit pension plans, wellness programs, and numerous time-off options for better work-life balance. The workplace fosters inclusivity, safety, and ongoing learning, making it appealing for applicants seeking growth and a welcoming team.

Day-to-Day Responsibilities and Team Insights

As a Casual Billing Clerk, you’ll manage electric and water billing account processes from reading meters to resolving data discrepancies. Accuracy and timeliness are key elements in daily tasks.

The job involves validating and processing customer reads, updating account information, and acting as the initial point of contact for municipal water accounts. You’ll also resolve customer billing inquiries and exceptions, ensuring all procedures meet regulatory standards.

Additional duties might include user acceptance testing for system changes, documentation, and supporting both field and office activites. You will regularly leverage your MS Office skills, especially Excel.

Familiarity with privacy and compliance standards is crucial, alongside the ability to multi-task. Versatility and adaptability are highly valued for this varied role.

The hands-on nature of the work guarantees you build both technical and customer service experience with room for task diversity.

Advantages of the Role

One of the major pros for this position is the attractive pay range. The hourly wage is competitive, and the hybrid model encourages a healthier balance between work and personal life.

You also benefit from mentorship, ongoing trainings, and a robust benefits package. The value placed on respectful and inclusive culture allows everyone to succeed on their terms.

Potential Drawbacks

Those seeking permanent, full-time roles might find the casual nature of the contract less desirable. Temporary assignments may bring some uncertainty regarding long-term employment stability.

The work can be detail-heavy, requiring consistent focus and attention, which might not suit everyone. Multi-tasking in a fast-paced environment is essential.

Final Verdict

For applicants wanting a flexible, well-compensated position within a supportive team environment, the Casual Billing Clerk (PWU) offers real value. It’s particularly fit for individuals seeking professional development, inclusivity, and benefits.