About this Job Opening

This Program Manager opportunity offers a full-time, stable role with an annual salary of $71,070. It comes complete with comprehensive benefits and a rotating shift schedule.

Applicants should be ready for 12-hour shifts on a 3 on/3 off rotation, with periodic day and overnight coverage required. This position expects strong commitment.

Direct leadership and crisis support are central, with daily involvement in team management and direct care provision when staffing gaps occur.

Key requirements include at least a post-secondary diploma and years of relevant experience in related sectors such as mental health and addictions.

Professionalism, compassion, and problem-solving are paramount; applicants will need to show skill in crisis management, team supervision, and client advocacy.

Daily Responsibilities and Job Dynamics

The Program Manager role includes leading by example during every shift, ensuring that compassionate care is delivered seamlessly to all clients.

Responsibilities range from developing and evaluating programs to ensuring safety protocols are up to date and followed by all team members present.

Staff recruitment, supervision, and ongoing training are a regular part of the job, along with managing employee performance and addressing workplace concerns as they arise.

You’ll also need to handle crisis situations, offer debriefing to affected staff, and interact closely with community partners to maintain collaborative relationships.

Regular reporting, compliance checks, and input into strategic improvements keep the operational flow efficient for both clients and the support team.

Pros: What Makes This Opportunity Appealing

One standout benefit is the comprehensive health and wellness package, which underscores the agency’s commitment to the wellbeing of its staff.

Another advantage is the clear and stable schedule with 12-hour shifts, ideal for those preferring blocks of work followed by extended time off.

You’ll be in a leadership role, giving you significant influence over service delivery and the ability to inspire meaningful change for vulnerable clients.

Professional growth is encouraged through regular management meetings and a culture of mentorship and peer support at every level.

For those passionate about advocacy, you’ll interact directly with partners and wider community stakeholders to drive positive outcomes for clients.

Cons: Aspects to Consider

The nature of the work includes exposure to high-stress situations and potentially traumatic events, such as overdoses and critical incidents.

Shift work with required overnights may affect your routine or work-life balance, particularly for those unused to alternating day and night schedules.

The environment is challenging due to potential exposure to physical confrontations and bodily fluids, so resilience is necessary.

Applicants must be comfortable driving agency vans and using a personal vehicle on occasion for business purposes.

Strict compliance with legal and regulatory requirements means diligence with background checks and certifications.

Verdict: Who Should Apply?

This Program Manager role is a solid fit for candidates with hands-on experience in outreach, addiction, or mental health who thrive in team leadership.

If you seek a stable, benefit-rich role and value impactful work, this opening warrants strong consideration. Be ready for rapid response and dynamic teamwork.